1. Introduction
OfferPilled (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Profile data (job titles, skills, experience, work preferences, location preferences)
- Resume content (if optionally uploaded)
- Feedback and support communications
2.2 Information Collected Automatically
- Usage analytics (pages visited, features used, interaction patterns)
- Device information (browser type, operating system)
- Log data (IP address, access times, referring URLs)
3. How We Use Your Information
3.1 To Provide Job Recommendations
We use your profile data — including skills, experience, preferences, and targeting criteria — to generate personalized job recommendations with fit rationale, risk analysis, gap assessment, and cover letter drafts.
3.2 To Improve the Service
Aggregated and anonymized usage data helps us understand how the service is used and where we can improve.
3.3 To Communicate With You
We send recommendation emails (daily or weekly, based on your preference), service updates, and transactional notifications related to your account.
4. AI Data Processing
4.1 What Data Is Processed
To generate personalized job recommendations, cover letters, and fit assessments, we send your profile data to a third-party AI service. This includes your skills, work experience (titles, organizations, dates, and descriptions), target roles, location preferences, compensation targets, and education history.
4.2 How It Is Processed
Your profile data is sent to the AI service each time we generate recommendations (daily or weekly, based on your delivery preferences). The AI service analyzes your profile against current job listings to produce fit scores, risk assessments, gap analyses, and tailored cover letter drafts.
4.3 Data Protections
- Your data is transmitted securely via encrypted connections (HTTPS/TLS).
- Your data is used solely to generate your recommendations — it is not used to train AI models.
- We do not share your data with the AI provider for any purpose other than processing your request.
- You can delete your account at any time to stop all AI processing of your data.
5. Information Sharing
5.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5.2 Third-Party Service Providers
We may share limited information with trusted service providers who help us operate the service (e.g., email delivery, cloud hosting, AI processing). These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service. If you delete your account, we will remove your data in accordance with our retention policies.
7. Your Rights
7.1 Access and Update Your Data
You can access and update your profile data at any time through your account settings.
7.2 Delete Your Account
You can permanently delete your account and all associated data from your account settings.
7.3 Unsubscribe From Emails
You can unsubscribe from recommendation emails through your email preferences or by clicking the unsubscribe link in any email. No login is required for the email link.
8. Cookies and Tracking
We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies.
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on the site, and general device and browser information. This data is aggregated and does not personally identify you. Google's use of this data is governed by Google's Privacy Policy.
If you have an account, you can opt out of Google Analytics tracking at any time in your Privacy & Data settings.
9. Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews.
10. Children's Privacy
OfferPilled is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the service. The “Last updated” date at the top of this page reflects when the policy was last revised.
12. Contact Us
If you have questions about this Privacy Policy or your data, please contact us through our feedback page.